Terms & Conditions

Just a few simple things to keep everyone safe.

We hate small print and we know you probably do too. Unfortunately it's just one of those things. Our small print is far from small and we hope it's pretty straightforward and easy to understand. We believe in treating everyone fairly and with the same respect that we expect from others. If you have any questions about our Ts and Cs we're more than happy to talk to you.

Locations

  • All of our "preferred sites" are within a 20 mile driving radius of Rhayader and setting up/packing down is included in our package costs.
  • You are welcome to book ANY location of your choice.
  • For sites outside of the Rhayader (+20 mile) area it may be necessary for us to make a "mileage charge" to cover our setting up/packing down costs. If this is the case it will be clearly explained and quoted before you book.
  • Booking and Cancellations

  • Once the dates of your hire period have been confirmed by phone or email, you will be sent a booking form which should be returned to Glamping2Go with an initial non-refundable payment of 25% of the total cost. Only once we have receipt of this is the booking binding.
  • You can pay securely by PayPal. Please ask us to send you an invoice.
  • You can pay us by cheque, postal order, or even good old fashioned cash. Please ask us for details.
  • The balance plus a returnable security deposit of £100 per tent is payable eight weeks before your arrival.
  • Bookings received less than eight weeks in advance of arrival will require payment to be sent in full with the booking form.
  • You will be given a 50% refund of the tent hire cost if written or emailed cancellation is received by us no later than four weeks prior to your arrival.
  • Refunds of pitch fees (which we process on behalf of our "preferred sites") are subject to the terms and conditions of the camp site.
  • Cancellations of less than four weeks prior to your arrival will forfeit the cost of your holiday. You may wish to obtain travel insurance to cover this.
  • The security deposit covers damage, breakages or extra cleaning that may be required. This will be returned within fourteen days of departure, minus deductions if applicable, which will be fully itemised.
  • You are responsible for any damage and loss caused to the equipment regardless of culpability, and therefore should the security deposit be insufficient to cover costs incurred to Glamping2Go, you must agree to pay all costs to rectify this.
  • Tent Usage

  • You must not use any cooking, or gas appliances of any kind, inside the tent.
  • Naked flames are used by the tent entirely at your own risk.
  • No smoking allowed inside our tents.
  • Dogs are permitted (if site rules also allow them), subject to a £10 surcharge.
  • Hire period starts at 4pm on the day of arrival and must be vacated by 10am on departure day, or one hour before the campsite’s departure time, whichever is earlier, unless otherwise agreed.
  • You agree that Glamping2Go, its Agents, Officers or Employees, accept no liability for any personal injury or damage to any persons or property suffered during the period of your usage.
  • Force Majeure

  • You agree that Glamping2Go will not be held liable for any: Act of God including tempest, fire, flood, storm or natural disaster; War, civil war, sabotage or act of terrorism; Government sanction, embargo, import or export regulation or order; Labour disputes, including strikes, lockouts, boycotts or other industrial action; Failure in the transportation of equipment, machinery or personnel or in the provision of any utility including power, gas, water, or communication services.
  • Because we deal with, and accept payment for pitch fees on your behalf with third parties (our "preferred sites"), we cannot be held liable for any changes that the third party may make to your pitch booking.
  • If one of our "preferred sites" is forced to make any change to your booked pitch we will (in ALL cases) work with EVERYONE involved to ensure a satisfactory resolution.
  • This contract will be governed by the laws of England and Wales.
  • Finally

  • We reserve the right to amend this website and our terms and conditions at any time, without prior notice.
  • DON'T WORRY. We WILL NOT change the Ts & Cs of any existing booking that is confirmed and paid for.